Messaging Terms & Conditions
Last Updated: 29 June 2026
General
These Messaging Terms & Conditions apply to SMS and MMS marketing messages sent by Red Cymbals (9 Trinity Way, Pakenham VIC 3810, Australia — info@redcymbals.com).
When you opt in to our messaging service, we will send you a confirmation message. By opting in, you agree to receive recurring automated marketing and informational text messages from Red Cymbals to the mobile number you provided. Message frequency varies based on your interaction with us and current promotions. Red Cymbals reserves the right to change the frequency of messages or the sender number or alphanumeric sender ID at any time.
Your consent to receive marketing messages is not a condition of purchase.
Standard message and data rates may apply depending on your mobile plan. Contact your mobile carrier if you have questions about your plan.
Opting Out
You can unsubscribe at any time by replying STOP to any message we send, or by following the unsubscribe link included in our messages. Once you unsubscribe, we will send a final confirmation message and no further messages will be sent.
If you wish to resume receiving messages from Red Cymbals in the future, simply sign up again through the same process you used originally.
Help & Support
For help with our messaging service, reply HELP to any message or contact us at info@redcymbals.com or +61 404 006 187. We will respond with the information or assistance you need.
Carrier Liability
Mobile carriers are not liable for delayed or undelivered messages. Delivery of messages is subject to effective transmission from your network operator.
Privacy
Your personal information is handled in accordance with our Privacy Policy. We will not share your mobile number with third parties for their own marketing purposes.
Changes to These Terms
We reserve the right to update or terminate our messaging programme at any time. Changes take effect immediately upon posting. The “Last Updated” date at the top of this page will reflect the most recent revision. If you do not agree with any changes, you should opt out by replying STOP. Continued enrolment after changes are posted constitutes acceptance of the updated terms.
Applicable Law
Our SMS messaging programme operates in compliance with the Spam Act 2003 (Cth) and the Do Not Call Register Act 2006 (Cth). If you have a complaint about our messaging practices, you may contact the Australian Communications and Media Authority (ACMA) at acma.gov.au.