Hizmet şartları

Last Updated: 29 June 2026

Overview

This website is operated by Red Cymbals. Throughout the site, the terms "we", "us" and "our" refer to Red Cymbals. By visiting our site and/or purchasing from us, you agree to be bound by the following Terms of Service, including any additional terms, conditions, and policies referenced herein. These Terms apply to all users of the site.

Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you may not access the website or use any of our services.

We reserve the right to update these Terms at any time by posting changes to this page. The "Last Updated" date above will reflect the most recent revision. Your continued use of the site following any changes constitutes your acceptance of those changes.

Our store is hosted on Shopify Inc., which provides our e-commerce platform.

Section 1 – Eligibility

By agreeing to these Terms, you confirm that you are of legal age in your state or territory of residence, or that you have obtained parental or guardian consent for any minor dependants to use this site.

You may not use our products or services for any illegal or unauthorised purpose, or in violation of any applicable laws in your jurisdiction, including copyright laws. You must not transmit any viruses, malware, or code of a destructive nature. A breach of any of these Terms will result in immediate termination of your access to our services.

Section 2 – General Conditions

We reserve the right to refuse or cancel orders at our discretion. Prices are subject to change without notice. Product availability is not guaranteed.

You understand that your content (excluding payment information) may be transferred across various networks and adapted to meet technical requirements. Credit card and payment information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

Section 3 – Accuracy of Information

We are not responsible if information on this site is inaccurate, incomplete, or out of date. Material on this site is provided for general information only and should not be relied upon as the sole basis for decisions. We reserve the right to modify the contents of this site at any time without obligation to update any information.

Section 4 – Modifications to the Service and Prices

Prices are subject to change without notice. We reserve the right to modify or discontinue the Service, or any part of it, at any time without notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 – Products and Services

Certain products may be available exclusively online and may have limited quantities. Returns and exchanges are subject to our Returns & Exchange Policy.

We have made every effort to display product colours and images as accurately as possible. We cannot guarantee that your device's display will accurately reproduce colours. Many of our cymbals are handmade and may vary slightly in appearance from photos — this is a natural characteristic of handcrafted instruments, not a defect.

We reserve the right to limit sales of products to any person, geographic region, or jurisdiction, and to discontinue any product at any time. All product descriptions and pricing are subject to change without notice at our sole discretion.

Section 6 – Billing and Account Information

We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, per household, or per order. If we make a change to or cancel an order, we will attempt to notify you using the contact information provided at the time of purchase.

You agree to provide accurate, current, and complete information for all purchases and to promptly update your account details as needed.

For more detail, please review our Returns & Exchange Policy.

Section 7 – Third-Party Tools

We may provide access to third-party tools which we do not control. Access to such tools is provided “as is” without warranties of any kind. We have no liability arising from your use of third-party tools. Any use of optional tools is entirely at your own risk.

Our store uses third-party services including payment processors, analytics providers, and logistics providers. We are not responsible for the privacy practices or content of these third parties.

Section 8 – Third-Party Links

Links on our site may direct you to third-party websites not affiliated with us. We are not responsible for examining or evaluating their content, accuracy, or practices. We are not liable for any harm or damages arising from your use of third-party websites or services. We encourage you to review the terms and policies of any third-party site before engaging in any transaction.

Section 9 – User Submissions

If you send us submissions such as contest entries, ideas, suggestions, or other materials, you agree that we may use them without restriction, compensation, or obligation of confidentiality. You are responsible for ensuring your submissions do not infringe any third-party rights or contain unlawful material. We reserve the right to remove any content we determine to be unlawful, offensive, or in violation of these Terms.

Section 10 – Personal Information

Your submission of personal information through our store is governed by our Privacy Policy.

Section 11 – Errors, Inaccuracies, and Omissions

There may occasionally be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct any errors and to cancel orders where information was inaccurate at the time of purchase. We will endeavour to notify you if this occurs.

Section 12 – Prohibited Uses

In addition to other restrictions set out in these Terms, you are prohibited from using the site or its content for any unlawful purpose; to solicit others to perform unlawful acts; to violate any Commonwealth, state, or territory laws or regulations; to infringe intellectual property rights; to harass, abuse, defame, or discriminate against any person; to submit false or misleading information; to upload viruses or malicious code; to collect personal information of others without consent; to spam or engage in phishing; or to interfere with the security features of our website or any other website.

We reserve the right to terminate your use of the Service for violating any of these prohibited uses.

Section 13 – Disclaimer of Warranties and Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. The Service is provided “as is” and “as available” without warranties of any kind, except as expressly stated.

To the maximum extent permitted by law, Red Cymbals will not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of our products or services.

Australian Consumer Law: Nothing in these Terms excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition, implied or imposed by the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) that cannot lawfully be excluded or limited. If you are a consumer under the Australian Consumer Law, you have statutory guarantees in relation to the goods and services we supply, and these Terms do not affect those rights.

Section 14 – Indemnification

You agree to indemnify and hold harmless Red Cymbals and its officers, directors, employees, agents, contractors, and service providers from any claim or demand, including reasonable legal costs, arising from your breach of these Terms or your violation of any law or third-party rights.

Section 15 – Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforceable to the fullest extent permitted by law and the unenforceable portion will be severed from these Terms. The validity and enforceability of the remaining provisions will not be affected.

Section 16 – Termination

These Terms are effective unless and until terminated by either party. You may terminate at any time by ceasing to use our site and services. We may terminate your access at any time without notice if we determine you have failed to comply with any provision of these Terms. Obligations and liabilities incurred prior to termination survive.

Section 17 – Entire Agreement

These Terms, together with any policies posted on this site, constitute the entire agreement between you and Red Cymbals regarding your use of the Service and supersede all prior agreements and understandings. Our failure to exercise any right or provision of these Terms does not constitute a waiver of that right or provision.

Section 18 – Governing Law

These Terms are governed by the laws of Victoria, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of Victoria for the resolution of any disputes.

EU/EEA and UK customers: Nothing in these Terms limits or waives your statutory rights under applicable EU or UK consumer protection law, including rights of withdrawal and warranty rights.

Section 19 – Changes to Terms of Service

We reserve the right to update or replace any part of these Terms at any time. Changes are effective immediately upon posting. It is your responsibility to check this page periodically. Your continued use of the site following any changes constitutes your acceptance of the updated Terms.

Section 20 – Contact

Questions about these Terms should be sent to info@redcymbals.com or addressed to Red Cymbals, 9 Trinity Way, Pakenham VIC 3810, Australia.